Staff Vacancies

Contract type: Permanent
Salary: £30,000 to £32,000 p.a. dependent on experience
Location: London, Hybrid
Hours: Full Time
Reports to: Head of Academic and Quality Administration
Other key relationships: Programme Managers, Head of Academic Delivery and Development, Partner Institution Colleagues, and the Academic Planning Manager.
Date Posted: 04 March 2026

Position Details:

About Us

David Game Higher Education (DGHE) is an independent higher education college in central London offering Bachelor’s degrees (Levels 4–6), Foundation courses, Top-Up programmes, and Higher National Certificates and Diplomas (HNCs/HNDs, Levels 4–5). The college specialises in Business Management, Public Services, Criminology and Criminal Justice, and Digital and Creative Technologies but with a growing interest in further development.

Information about the Role

The Programme Administrator (Partnership Programmes) provides specialised administrative management for the College’s collaborative programmes provision. This role ensures that all academic cycles, student records, and assessment processes for partner-led programmes are executed in strict accordance with the specific regulations of the awarding bodies. The post holder acts as the operational lead for these programmes, ensuring a seamless student experience from registration to graduation. 

CORE RESPONSIBILITIES

1. Partnership Coordination & Compliance
   • Ensure all administrative activities for partnership programmes comply with the specific academic regulations and quality standards of the awarding institution.
   • Act as the primary administrative point of contact for partner institutions, facilitating the exchange of data, student records, and moderation documentation.
   • Assist the Programme Managers and Head of Academic and Quality Administration in preparing for external partnership reviews by collating relevant data and ensuring all files meet the partner’s audit standards.
   • Provide comprehensive administrative oversight for Partner programmes, including managing student enquiries, induction materials, and course-specific documentation.
   • Manage the end-to-end administrative journey for students on these programmes, ensuring accurate registration with the respective awarding bodies and timely progression tracking.
   • Assist Programme Managers with preparations for Student inductions on Partnership Programmes
2. Assessment & Results Management
   • Maintain and update student academic profiles accurately on Quercus and partner-specific portals.
   • Coordinate the preparation for Assessment and Award Boards for partnership programmes, ensuring all internal verification and results are logged in time for ratification.
   • Manage the process of making claims for results and certificates with awarding bodies once results are confirmed.
3. Data & Systems Management
   • Complete the Course Date Schedules (CDS) for BNU programmes and ensure that assessments comply with these records.  
   • Ensure that enrolment records and assessment data for partnership students are updated and distributed appropriately to relevant stakeholders. 
   • Manage the VLE sections for partnership courses, ensuring that module setup, submission links and assessment briefs are published when required. 
   • To actively comply with the policies and practices of the College, awarding bodies and Partner institutes as it relates to the online learning environment. 
   • Assist the Head of Academic and Quality Administration in generating student performance reports specifically for partnership annual reviews and Senior Management reports. 

GENERAL

This is a hybrid position and the post holder will be expected to work at least 3 days in office and occasional Saturdays during the start of each Semester.  The above duties are subject to change at the discretion of the College and shall include other reasonable responsibilities within the scope of the role, as the College may from time-to-time assign. 

PERSON SPECIFICATION 

Essential:
To succeed in this role, the post holder must be able to apply a methodical approach to deliver high quality work, paying high attention to detail and accuracy, and is patient in completing repetitive data-handling tasks. 

Problem solving and being highly organised are also essential skills required for this role, as well as being able to multi-task various strands of work, and prioritising these based on organisational needs. 

Qualifications & Experience 

• Bachelor’s degree or equivalent qualification. 
• Proven experience in an education/training environment, ideally within partnership or degree-level administration. 

Knowledge and Skills 

• Partnership Literacy: Familiarity with the specific assessment and registration requirements of UK University partners. 
• Technical Proficiency: Proficient user of MS Office applications and familiar with Moodle, Quercus, and other job-specific software. 
• Communication: Exceptional written and verbal communication skills, with the ability to build successful relationships across different institutional cultures. 

Attributes

• High attention to detail, 
• Highly organised and methodical, 
• Enthusiastic, hard-working self-starter with a commitment to satisfying customers, solving problems and exceeding expectations,
• Behaviours and communication approaches that build successful relationships within teams and across teams, 
• Capacities with new technologies which improve service levels and efficiency, 
• Able to work well under pressure, 
• The ability to work to tight deadlines, changing priorities, on own initiative and to take responsibility for decisions and outcomes. 

Benefits and wellbeing 

Working at David Game Higher Education 

Community, Support, Facilities and Resources for staff 

DGHE is a leading independent higher education institution committed to academic excellence located in the heart of the City of London. We are strongly committed to equality, diversity and inclusion and dedicated to attracting and retaining the best possible staff. Our staff enjoy a range of benefits and facilities, aimed at fostering a sense of community, enjoyment and fulfilment while working with us. 

Core benefits/services/facilities on offer: 

• Generous annual leave of 25 days plus college closure days plus public holidays 
• Contributory pension scheme 
• Salary sacrifice cycle to work scheme 
• Interest-free travel season ticket loan 
• Free eye tests and contribution to cost of frames 
• A range of staff training and development activities 
• Other benefits as listed below.

Health and Wellbeing:

• Employee Assistance Programme via ‘HealthAware’ (EAP): available 24/7, 365 days a year for staff (and their immediate dependents) supporting general wellbeing and mental health. Free Financial, Legal, Medical advice and other family/work matters are available via the Helpline for staff and their dependents – including CBT counselling 
• Wisdom: wellbeing and wellness App (free via EAP) 
• TogetherAll: a 24/7, 365, anonymous peer-to-peer site supporting mental health, available to all staff using their DGHE email address 
• Access to Work(AtW): support if you have a disability or health condition. You can speak with the staff adviser confidentially if you need advice/support in applying for the AtW, or want to know more about it. 
• Learning Differences/SpLD (dyslexia/dyspraxia/ADD/ADHD): Staff are offered free, confidential screening for learning differences with follow-up advice and guidance on next steps. This includes screening for Visual Stressand guidance about using AtW to obtain support 
• Canteen and staff coffee rooms on-site 
• Gym on-site 
• Quiet Room 
• Regular free staff socials 
• Fabulous location in the heart of the City and historical Roman London, Tower of London and The Gherkin just a 5 minute-walk 
• Easy commuting: Liverpool St, Fenchurch St, Moorgate train stations less than 10 mins walk, Aldgate underground half a minute walk, Aldgate East and Tower Hill underground 10 mins walk, as is Tower Gateway DLR, and the area has many excellent bus services within 2 minute-walk. 

Financial Benefits: 

• Ride2Work SchemeDGHE works in partnership with https://www.bike2workscheme.co.uk/ offering the Government approved ‘Ride2Work Scheme’. The scheme recognises that commuting to work by bicycle will save you money in addition to helping you become healthier and happier 
• Interest-free travel season ticket loan 
• TOTUM cards (formerly NUS Extra): staff are eligible to apply for this using their DGHE email address – access to many discounts, including 10% shopping at Co-op 
• Eligibility for Costco membership 
• Apples Product Discount: Anybody who works in the education sector qualifies for a discount on Apple computers. It’s not just limited to students, teachers and lecturers, but also covers all other staff members. Offers appear on a regular basis. 

Development and Training: 

• CPD opportunities (Continuing Professional Development): support for relevant training and conferences, including financial and mentoring support for Academic staff applying for Advance HE (Higher Education Academy) Fellowships 
• DGHE Partner Institutions: academic staff teaching on courses with our partner institutions (University of Gloucestershire and Buckingham New University) are able to access their own in-house training programmes free 
• E-Learning resources, free on the VLE (Virtual Learning Environment) around wellbeing and other topics of interest common in higher education environments 

Apply 

To apply please send a covering letter and CV to jobs@dghe.ac.uk